Meet Our Vienna Concierge Team
Four members of the Hotel Sacher Wien team are listed as members of Les Clefs d’Or Austria,
the professional association of hotel concierges. The crossed golden keys they wear on their lapels
stand for the highest standard of service and a worldwide network of colleagues who help make even
extraordinary guest wishes possible.
What Our Concierge Can Arrange in Vienna
Innovation and tradition form the perfect symbiosis to create unique "Sacher" experiences for our guests.
Yes. Our concierge assistance is complimentary. Guests pay separately for tickets, transfers, tours, meals and other services arranged for them, unless these are included in their booked offer. Our team will explain applicable costs before confirming an arrangement.
Yes. We recommend sharing your wishes before arrival, especially if you are interested in a particular performance, restaurant or private tour. You are also welcome to contact us during your stay.
Contact us as soon as you know your travel dates if you have a specific performance or restaurant in mind. Demand varies, and popular dates can book up early. We are also happy to check options for spontaneous requests.
Our team can assist with ticket enquiries for the Vienna State Opera and other cultural venues. Please share your preferred performance, date, number of guests and budget so we can explore the available options.
Please send us your arrival date, flight number, arrival time, number of passengers and luggage details. Mention any specific requirements so our team can discuss suitable transport options and costs with you.
Yes. Tell us what interests you and how much time you have. Our team can suggest an itinerary that brings together your priorities, with time for visits, dining and getting around.
Tickets and reservations are subject to availability and cannot be guaranteed. If your first choice is unavailable, our team will explore suitable alternatives with you where possible.
