Frequently Asked Question

Questions and Answers

We’re pleased to provide you with answers to the most frequently asked questions. If we should’ve missed one in particular, don’t hesitate to let us know at any point in time. Thank you very much.

Questions and Answers
Does the hotel offer an airport shuttle service?

We are pleased to offer you our transfer services from the airport or train station for a fee. To book your transfer please contact us at

What time is breakfast served?

Daily from 8 am to 11 am.






What time is check-in?

Check-in starts at 3 pm.

What time is check-out?

Check out time is until 12 am.

What is the child policy?

Children up to 16 years stay without charge in the same room as their parents.

Additional beds are available from the Junior Suite upwards.

What is the address of the hotel?
What are the opening hours of the restaurants?

Restaurant Rote Bar: Monday to Sunday: 12 pm to 12 am

Restaurant Grüne Bar: Thursday to Saturday: 6 pm to 12 am

Blaue Bar:

Sunday to Wednesday: 12 pm to 12 am

Thursday to Saturday: 12 pm to 1 am

Café Bel Étage: Monday to Sunday: 10 am to 10 pm

Café Sacher Wien: Monday to Sunday: 8 am to 12 am

Salon Sacher: Wednesday – Sunday: 11 am to 6 pm

Where can I park?

We provide a valet parking service for our valued guests.

What are the opening hours of the spa?

SPA Treatments

Monday to Sunday from 11 am to 7 pm

Finnish Sauna

From 3 pm, on weekends or upon request even earlier

Fitness Room

Open 24 hours a day

For appointments contact us under or Tel: +43 (0)1 51 456 1352

Does the hotel have a swimming pool?

Unfortunately, we don’t have a swimming pool on site.

Does the hotel offer WIFI?

WiFi is available in all areas and is free of charge.